How do I get a price?
Call us at (866) 958-8773 or use the quote form. We schedule a facility walkthrough, produce a written scope, and send a line-item quote within two business days. We don't quote from square footage alone.
What is a scope of work?
A written document that lists every task the crew performs, the frequency of each task, and the standard to which it's done. It's attached to the contract and tells you exactly what you're buying. If something isn't in the scope, we don't do it — but we also don't charge for things that aren't in the scope.
Do you clean after hours?
Most of our clients want cleaning done after the building closes, and yes, we schedule crews accordingly. We don't hold phone hours after 5:00pm, but the crews themselves operate on your schedule.
What if I need to change my schedule?
Call during business hours. Schedule changes require at least 48 hours' notice for non-emergency adjustments. Holiday and closure scheduling is handled at the start of each contract year.
Are you insured?
Yes. We carry general liability and workers' compensation. A certificate of insurance comes with every written quote. Details on the insurance page.
Do you provide cleaning supplies and equipment?
Yes. Cleaning products, equipment, and waste liners are included in the service. We don't charge separately for consumables used in the cleaning process. Paper products (toilet paper, paper towels, soap) are typically client-supplied, but we track and flag levels on every visit.
What happens if I'm not happy with the cleaning?
Call or email. We acknowledge within one business day and address the issue within one service cycle. Recurring issues get a supervisor walkthrough. See the Our Process page for the full protocol.
What areas do you serve?
Hugo and eight surrounding communities within 25 miles. Forest Lake, White Bear Lake, Lino Lakes, Centerville, Grant, Dellwood, Mahtomedi, and Stillwater. Full service area list here.
Do you offer one-time deep cleans?
Yes. One-time services are available for move-in/move-out situations, post-construction, seasonal reopenings, and facility handoffs. Call to discuss; these are quoted separately from ongoing programs.
Ready to talk scope and pricing?
Call us at (866) 958-8773 or use the form below. We respond next business day.
Request a Free Quote